Changi Airport Group held its learning festival and Emcee Lester was the emcee for the event.
The event is a platform to share innovative ideas and hear from industry speakers the opportunities that are present in every challenge and disruption to businesses.
As the retail and food services industry is transforming and having to stay unique in this day and age can pose as a challenge. Change isn’t the same as transformation, and businesses can feel it moving across the industry – customers are no longer doing what they used to do, staff are no longer behaving the way they used to behave. But the good news is, the resources that businesses used to have are now much more with this wave of digitization.